The Truth About Last Year’s Xbox 360 Recall
Wednesday, June 11th, 2008Read more of this story at Slashdot.
Read more of this story at Slashdot.
Read more of this story at Slashdot.
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Open source has grabbed a big part of the server and app dev market. Apple has redefined the mobile device market and rendered Windows Mobile devices beyond passé. Firefox has blunted Internet Explorer's dominance, reversing the ActiveX hegemony for interactive Web apps, and removing one more barrier for widespread Macintosh usage. Vista is a dud -- "a piece of junk," one Gartner analyst called it yesterday in an interview.
This week, it got worse. Google is now challenging the Office cash cow and Microsoft's cautious steps into on-demand services through its new offering to let software vendors build Google-based apps. Salesforce.com has been remaking itself into a business app development and provisioning platform, and is likely to link up with Google next week on a joint offering.
Almost everywhere you turn, Microsoft is challenged. (Exceptions: Its SharePoint collaboration platform is well liked and the fastest-growing product in Microsoft's history, noted Gartner analyst Neil MacDonald, which could help preserve Office's fortunes against Google's incursions. Its Windows Server 2008 is a good OS that will serve businesses well. And its app dev tools dominate in the Microsoft-centric world of .Net.)
An enterprise strategy may have blinded Microsoft
Microsoft spent a small fortune to beef up its enterprise creds in its investments in business apps like Great Plains Software and the Dynamics CRM tools, in an attempt to get a way from its PC origins and the lack of serious that 1990s businesses treated Microsoft with as a result of those origins, notes Gartner's MacDonald. It succeeded, creating a $1 billion business.
But despite that effort, Microsoft is still No. 4 in that space, even though it gained the enterprise creds it wanted. But Microsoft may have fought the wrong battle, argues Gartner analyst Darryl Plummer. The world has moved beyond enterprise computing to global computing, where the needs of one user are as critical as the needs of millions.
That requires a strong customer focus -- ironically what Microsoft had in its PC-oriented days -- that "enterprise class" doesn't deliver. Enterprise apps are optimized for large groups, not also for individuals, Plummer says. That's why it's a new breed of provider -- Salesforce.com, Google, Amazon.com and Facebook -- that are emerging as the new opportunities for both markets and technology.
A lock-in strategy doomed to fail
The "enterprise" apps are in what fellow analyst Yvonne Genovese calls a "terminal state of decline," consolidating into four vendors: SAP, Oracle, IBM and Microsoft. These vendors are trying to own their customers through a strategy of owning the entire stack that enterprises use, such as by adding their databases and middleware under their apps. The goal, she says, is to make an enterprise dependent on that integrated stack, creating a mat around their customers (and locking their customers in it). The four companies have different tactical approaches but the same goal.
SOA's abstraction and standards-based integration approach are meant to counter that lock-in strategy, but the app vendors already have figured a way to make SOA useless for that purpose, Genovese notes: They don't use standardized business processes, even when they use standard SOA mechanisms, so their apps won't in fact interoperate with independent services. Unless of course they are design to be part of the app vendor's "ecosystem," which exists to lock customers in and competitors out.
These vendors may get a five-year lock-in from their impose-our-stack strategy, argues analyst Richard Hunter, but customers will eventually escape to something else -- just as happened when AOL played the same game in the 1990s. That "something else" is likely to the likes of Google and Salesforce.com, he says. He and his Gartner colleagues all cite cloud computing as the vague but increasingly clear space that this new world will exist in.
What Microsoft just might be able to do
Microsoft could have taken its individual-facing expertise and created the kind of global computing technology that serves one as well as 1 million -- the essential mass-customization and scalability attributes that represent cloud computing -- rather than leave that space open to the Googles, Plummer says. But Microsoft didn't, instead trying to be a stodgy, ultimately brittle company like IBM, Oracle and SAP.
None of the Gartner analysts suggested the four major app vendors are destined for the dust heap, but a common thread was that they are in no-growth areas, while the future's new horizons are elsewhere.
Microsoft's challenge is to move into that new horizon, which its "enterprise class" detour may have made that much harder to do. Now that Microsoft is quintessential legacy technology, it can't be as experimental or agile.
"Google can go anywhere, and it does," says MacDonald. "It's strategy is to keep Microsoft off-balance, and away from Google's own core strengths." Microsoft is stuck: "How do you do something radical without spooking the installed base?"
Now's the time for Microsoft to find the answer to that.
(I've spent the week at Gartner's ITXpo conference, which is why you're seeing just Gartner voices in this story.)
Open source has grabbed a big part of the server and app dev market. Apple has redefined the mobile device market and rendered Windows Mobile devices beyond passé. Firefox has blunted Internet Explorer's dominance, reversing the ActiveX hegemony for interactive Web apps, and removing one more barrier for widespread Macintosh usage. Vista is a dud -- "a piece of junk," one Gartner analyst called it yesterday in an interview.
This week, it got worse. Google is now challenging the Office cash cow and Microsoft's cautious steps into on-demand services through its new offering to let software vendors build Google-based apps. Salesforce.com has been remaking itself into a business app development and provisioning platform, and is likely to link up with Google next week on a joint offering.
Almost everywhere you turn, Microsoft is challenged. (Exceptions: Its SharePoint collaboration platform is well liked and the fastest-growing product in Microsoft's history, noted Gartner analyst Neil MacDonald, which could help preserve Office's fortunes against Google's incursions. Its Windows Server 2008 is a good OS that will serve businesses well. And its app dev tools dominate in the Microsoft-centric world of .Net.)
An enterprise strategy may have blinded Microsoft
Microsoft spent a small fortune to beef up its enterprise creds in its investments in business apps like Great Plains Software and the Dynamics CRM tools, in an attempt to get a way from its PC origins and the lack of serious that 1990s businesses treated Microsoft with as a result of those origins, notes Gartner's MacDonald. It succeeded, creating a $1 billion business.
But despite that effort, Microsoft is still No. 4 in that space, even though it gained the enterprise creds it wanted. But Microsoft may have fought the wrong battle, argues Gartner analyst Darryl Plummer. The world has moved beyond enterprise computing to global computing, where the needs of one user are as critical as the needs of millions.
That requires a strong customer focus -- ironically what Microsoft had in its PC-oriented days -- that "enterprise class" doesn't deliver. Enterprise apps are optimized for large groups, not also for individuals, Plummer says. That's why it's a new breed of provider -- Salesforce.com, Google, Amazon.com and Facebook -- that are emerging as the new opportunities for both markets and technology.
A lock-in strategy doomed to fail
The "enterprise" apps are in what fellow analyst Yvonne Genovese calls a "terminal state of decline," consolidating into four vendors: SAP, Oracle, IBM and Microsoft. These vendors are trying to own their customers through a strategy of owning the entire stack that enterprises use, such as by adding their databases and middleware under their apps. The goal, she says, is to make an enterprise dependent on that integrated stack, creating a mat around their customers (and locking their customers in it). The four companies have different tactical approaches but the same goal.
SOA's abstraction and standards-based integration approach are meant to counter that lock-in strategy, but the app vendors already have figured a way to make SOA useless for that purpose, Genovese notes: They don't use standardized business processes, even when they use standard SOA mechanisms, so their apps won't in fact interoperate with independent services. Unless of course they are design to be part of the app vendor's "ecosystem," which exists to lock customers in and competitors out.
These vendors may get a five-year lock-in from their impose-our-stack strategy, argues analyst Richard Hunter, but customers will eventually escape to something else -- just as happened when AOL played the same game in the 1990s. That "something else" is likely to the likes of Google and Salesforce.com, he says. He and his Gartner colleagues all cite cloud computing as the vague but increasingly clear space that this new world will exist in.
What Microsoft just might be able to do
Microsoft could have taken its individual-facing expertise and created the kind of global computing technology that serves one as well as 1 million -- the essential mass-customization and scalability attributes that represent cloud computing -- rather than leave that space open to the Googles, Plummer says. But Microsoft didn't, instead trying to be a stodgy, ultimately brittle company like IBM, Oracle and SAP.
None of the Gartner analysts suggested the four major app vendors are destined for the dust heap, but a common thread was that they are in no-growth areas, while the future's new horizons are elsewhere.
Microsoft's challenge is to move into that new horizon, which its "enterprise class" detour may have made that much harder to do. Now that Microsoft is quintessential legacy technology, it can't be as experimental or agile.
"Google can go anywhere, and it does," says MacDonald. "It's strategy is to keep Microsoft off-balance, and away from Google's own core strengths." Microsoft is stuck: "How do you do something radical without spooking the installed base?"
Now's the time for Microsoft to find the answer to that.
(I've spent the week at Gartner's ITXpo conference, which is why you're seeing just Gartner voices in this story.)
Read more of this story at Slashdot.
Read more of this story at Slashdot.
Read more of this story at Slashdot.
A recently published Microsoft patent application should send shivers down the spines of those already paranoid about companies' employee-monitorning capabilities -- and once the technology in question is developed, companies will gain access to those shivers to trigger a little heart-to-heart with the spine owners' managers.
According to a report in The Times, the patent, which was last month published by the U.S. Patent Office after an 18-month filing period, describes a monitoring system that would enable computers to wirelessly pick up on a user's heart rate, galvanic skin response, brain signals, body temperature, facial movements and expressions, blood pressure, and respiration rate.
Although the sense of this sentient system would seem to be to provide nefarious means for employers to spy on employees, the patent describes a more empathic rationale. Detecting frustration by mapping biorhythmic changes against profiles corresponding to employee's weight, age, and health, the system would gently nudge managers to conduct a quick, how-are-we-doing-today pop in -- certain to ensure further off-chart trajectories for the monitored biorhythms that alerted the system in the first place.
Not surprisingly, such a patent, which could be granted within a year, according to the U.S. Patent Office, pretty much shakes the notion of privacy to its very core. And civil liberties groups and privacy lawyers are experiencing elevated heart rates and noticeably troubled facial expressions over the patent.
According to The Times, one such expert on data protection law, Hugh Tomlinson at Matrix Chambers, said, "This system involves intrusions into every single aspect of the lives of the employees."
Fortunately, brain signals will likely not have to spike to keep such a system out of employers' hands, should it even come to fruition. Yet, as an analyst speaking to this editor yesterday pointed out, people are becoming much more identified with their technology, as the iPhone and iPod phenomena suggest. How much longer before, culturally, we become accepting of computing-human emotive kinship going two ways?
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